ICT recognizes that every business has its own unique set of needs and that one size does not fit all. Collaborating closely with you to best understand your business and its challenges, we can customize our managed IT services to meet and exceed all your organization’s requirements.

     ICT believes that pre-emptive monitoring and maintenance are critical components that enable companies to mitigate potential vulnerabilities and increase productivity. Leveraging expert dedicated staffing and automated management systems, ICT can proactively maintain systems that are tailored to your business’s specific needs, convenient to your schedule.

    ICT offers remote monitoring & management services aimed at significantly improving your company’s operational efficiency and output. By implementing IT automation, we can facilitate the maintenance process, routinely run auto-remediation programs, and monitor critical network components. Here are just a few things we offer:

• Detailed Site Level Inventory
• Faster Response and Troubleshooting
• Remote Management and Communication
• As-Needed Onsite Assistance

     ICT ensures viable commerce continuity and disaster recovery based on your organization’s needs. Through the integration of cutting-edge technology, reliable and secure backup methodology, and business proficiency, ICT safeguards that you’ll be prepared for unforeseen challenges. Let us help you navigate through all of the ever-changing technology options.

    ICT provides enterprise-level backup and disaster recovery solutions without exorbitant cost. Not only offering image-level backups, we can also deliver on-site and cloud-based virtualization capabilities in the event of a disaster or outage.

     ICT offers feasible network cabling options to connect every area of your business. After surveying your facility, our team works within your budget to determine the best materials needed. Our technicians follow TIA/EIA industry standards adhering to full TIA/EIA-568-B.2 compliance.

• CAT Cables and Telephone Cables.
  • CAT 5e: the most common cabling solution for most businesses capable of up to 100 MHz of transmission and complies with the majority of local installation and building codes.
  • CAT 6: Providing greater bandwidth and higher data rates, CAT 6 is best suited for VOIP connectivity and more complex applications.

• Fiber Optics (Single and Multi-mode)
  • Single-mode consists of a single strand of glass fiber with a diameter of 8.3 to 10 microns with one mode of transmission, requiring a light source containing a narrow spectral width. Single–mode has higher bandwidth than multi-mode.
  • Multi-mode has a much larger core diameter, typically 50 – 100 microns, is mostly used over short distances, and simplifies connections allowing lower-cost electronics usage.

     ICT understands the necessity for qualified IT staffing. From a Chief Information Officer to a Technical Assistant, our trained and certified outsourced IT personnel solutions can tackle any project, temporarily or permanently. We handle all the Human Resources functions so your business can focus on what you do best. ICT offers two engagement possibilities:

• Service Agreement (SA): tailored to long-term and ongoing organizational needs. Each SA consists of a dedicated Account Manager in addition to discounted project and hardware pricing.
• Ad-Hoc Agreement: gives the option of pre-purchasing a block of hours to use as needed or to engage ICT’s staffing resources. Ad-Hoc agreements can be converted into a Service Agreement at any time!